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California
24/7 Customer Support
Reservations Available Anytime
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Quick answers to common questions about our services.
We recommend booking at least 24-48 hours in advance to ensure vehicle availability. However, we do accommodate same-day requests based on fleet availability.
Cancellations made 24 hours or more before the scheduled pickup receive a full refund. Cancellations within 24 hours may be subject to a cancellation fee.
Yes, we offer corporate account management with dedicated support, monthly billing, and customized solutions for businesses of all sizes.
Absolutely. All our chauffeurs undergo extensive training, background checks, and hold professional licenses. They're trained in defensive driving, customer service, and safety protocols.
We accept all major credit cards (Visa, MasterCard, American Express, Discover), corporate accounts, and bank transfers. Cash payments can be arranged upon request.
Yes, we provide child seats and booster seats upon request at no additional charge. Please specify the age and weight of the child when booking to ensure the appropriate seat is provided.